
The Emergency Call
Imagine getting a call at 11:30 pm from one of your tenants 30 minutes away in a panic because one of the plumbing pipes burst and there is water everywhere. As you get out of your bed and drive towards the investment property you start thinking about how wonderful this idea seemed at first and the dreams of cashflow you once had. After arriving at the unit you realize that the flooding has seeped to the other units and now you have to fix it. This is a nightmare situation that many landlords face and may turn them off completely from real estate investment. Many purchase a property without realizing how much work goes into managing a property effectively. One of the most important aspects of property management would have to be the emergency response and resolution. As we all know there is no property that is perfect and never has any issues – from gas leaks to sewage backups there are so many surprises that arise from owning a multi-unit property in Ottawa. The older the property the more likely it will experience some sort of problem and the more units you have, the more items of operation that you must take into consideration.
Many new landlords don’t realize this important component of being a property owner. Effective management is key. In order to keep tenants and avoid the stress of dealing with emergencies on your own, a property management company is a sound investment. Most investors are not contractors, nor landscapers/construction workers, cleaners, leasing agents, or any of the many specializations required to effectively manage a unit. The time wasted and spent on micro managing your tenant issues is almost always more expensive than dealing with an organization that is adept at these things while simultaneously looking after your interests as the landlord. Many believe it is expensive but with costs as low as 5% of gross rent it is a small price to pay to have a team of professionals dealing with whatever arises. We deal with many former landlords who swear never to touch a building again because of past negative experiences with bad tenants, nightmare situations, etc. AEI has been servicing the Ottawa area since 1998 and prides itself on providing exceptional value similar to larger property management companies but custom tailored to small and medium properties.
Professional management companies have many superintendants on call, they have reliable emergency plumbers, and many other specialized and experienced professionals to call upon for whatever situation that should arise. Rather than re-invent the wheel a smart investor pays a small percentage from profits to have it professionally managed thus not having to deal with the midnight emergency. With that fee many property management companies will include bookkeeping, accounting, forms/documents, advice, and many other critical value-added services to ensure your property is professional.
Contact us for more information on how we can help you manage your real estate investment.

